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This is a discussion on; Site Down Time, at the Leisure Lounge forums, part of the Club Fiat talking forums;
Unfortunately I have been on holiday the past two weeks and on my return I ...
  1. #1
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    Default Site Down Time

    Unfortunately I have been on holiday the past two weeks and on my return I find that the site has gone down.
    I have ewmailed our host to find out why the mysql database tables containing all site info have been wiped and this is there response.

    We are extremply apologize for this unacceptable situation which took place recently.

    There was a major powersurge in the datacenter and we lost many backup servers and some production servers. We have already restored all production servers and have set up new backups servers, but mysql15 is among one that lost both production and backup machine. We basically recreated it from scratch, and recovered server structure, which means that empty databases and mysql usernames exist on your hosting account control panel.

    Unfortunately, experts that were hired have not found way to recover lost data.

    We can assure you that this will never happen again as we have taken certain measures already to prevent this kind of accidents from happening in future, e.g starting from Monday we will set brand new backup system which will allow to have backups on remote site. I am extremely sorry, that this let you and your business down so much.

    In case you have a backup copy of your database at your disposal you may restore it to the target database or upload it through ftp to your account and let us know what database to restore. We will gladly process your request.

    Unfortunately the rights/permissions for your database users have to be recreated from scratch as well. You may update these values from your control panel - MySQL Server icon - properties for a database user. Please make sure that you have done this before database restoration.

    Please accept my personal apologies about this issue, and we are very grateful to you for your patience and understanding in advance.

    Respectfully,
    Anton Savchenko.
    Now because I have been very busy the last back up of the forum was done at the begining of last month so all the posts from that point are gone I am really sorry and hope everyone continues to use the forum.
    I can also assure you this will not happen again as backups will now be done daily.

  2. #2
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    Default Re: Site Down Time

    We apologise that we trusted one more time the useless Yanks for the hosting of our forums. We also apologise to be naive enough to believer their lies and their assurances to be able to back up everything, where they only have proven once more that they are no more than big mouths full of themselves.

    Thankfully they do not build the cars we are interested in as we otherwise would have already died in accidents caused by cars designed by people who only have the mouth when it comes to to engineering and not the needed brains.

    Quite a few members will find themselves unable to log in, because the server has lost them and supposedly the backup systems are lost too, which to our understanding sounds rather fishy, which is normal Yank practise of lying in order to make more bucks than telling the truth.

  3. #3
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    Default Re: Site Down Time

    yeah i have had to sign back up again. :(
    Remember:
    Amateurs...built the ark. Professionals...built the Titanic

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